Frequently Asked Questions
Everything you need to know about our straps for the Omega x Swatch MoonSwatch, the Blancpain x Swatch Scuba Fifty Fathoms and the Audemars Piguet x Swatch Royal Pop. Can't find your answer? Email us at hello@watchcollab.com.
Our collections
Do you make straps for the Omega x Swatch MoonSwatch?
Yes. Our Omega x Swatch straps are cut to the MoonSwatch's exact lug width and curve, so they fit every colourway in the Bioceramic MoonSwatch line without gaps or forcing. Browse rubber, leather, NATO, canvas and stainless-steel options in the MoonSwatch collection.
Do you have straps for the Blancpain x Swatch Scuba Fifty Fathoms?
We do. Our Blancpain x Swatch straps are designed specifically for the Scuba Fifty Fathoms case, matching each ocean colourway. Explore rubber, steel, leather, NATO and canvas styles in the Blancpain x Swatch collection.
What about the Audemars Piguet x Swatch Royal Pop?
Yes — our Audemars Piguet x Swatch Royal Pop straps are built for the Royal Pop and turn the pocket watch into an everyday wristwatch, colour-matched to each of the eight models. See the full range in the Royal Pop collection.
Will a strap fit my exact model?
Every strap is engineered for a specific collaboration, so start from the matching collection — Omega x Swatch, Blancpain x Swatch or Audemars Piguet x Swatch (Royal Pop) — and pick your colourway. All three share the same lug system, so fitment is guaranteed within each line.
What does the strap come with?
Every strap ships with all the tools you need for a quick, easy change — no watchmaker required. Step-by-step how-to videos are included in the description below each product.
Shipping & tracking
What are the delivery times?
We prepare and ship your order within 24 hours. Express orders travel with DHL, standard orders with La Poste.
| Express (DHL) | 1 to 2 business days | €5.99 |
| Standard (La Poste) | 3 to 5 business days | €3.99 |
Free standard shipping on every order of 2 straps or more.
Do you ship worldwide?
Yes, absolutely — we deliver worldwide.
Do you provide tracking information?
Yes — as soon as your order ships, you'll receive an email with the tracking number.
What happens if the parcel is lost?
We guarantee reshipment or a full refund of your order.
I still haven't received my order. What's taking so long?
We apologise for the delay. International shipping can sometimes take longer than expected due to customs. You can track your order at any time, and if you still need help, contact us at hello@watchcollab.com.
Orders & returns
I received a damaged item. What can I do?
We're sorry to hear that. Just send a photo of the damaged item to hello@watchcollab.com and we'll send a replacement as fast as possible, at no cost to you.
Can I change my mind and return my order?
Yes. You have 14 days from the day you receive your order to withdraw from the contract, without giving any reason, and a further 14 days to send the items back. You can try the straps as you would in a shop. Discounted and sale items are included — nothing is excluded for being on sale. We refund everything you paid, including the standard delivery cost, within 14 days of receiving your notice. Full details and the model withdrawal form are on our Shipping & Returns page.
How long is the guarantee on my strap?
All our straps come with the legal guarantee of conformity for at least 2 years from delivery, free of charge, entitling you to repair or replacement. Some countries provide longer — 3 years in Sweden and Portugal, and a period based on the product's expected lifespan in the Netherlands and Finland.
WatchCollab is an independent brand. We are not part of the Swatch Group and are not affiliated with Omega, Blancpain or Audemars Piguet.